COVID-19 Service Update

Latest update 3 November 2020

We’d like to reassure you that we are carefully monitoring the developments of COVID-19, also known as Coronavirus, and are taking steps to protect customers and team members from the health impact. 

New and existing claims will continue to be processed as normal. However, we have had to make changes to our call centre opening times – you’ll find more detail below. 

Please check back regularly for further updates.

Contact us

Contact us

Need to call us?

New & Existing Claims
01162964334
(9am-8pm Monday to Thursday, 9am-5pm on Friday, 9am-1pm on Saturday)

Advice Line
01162964334
(9am-8pm Monday to Thursday, 9am-5pm on Friday, 9am-1pm on Saturday)

Answers on a postcard

Head Office
Care Worker Tax Rebate
PO Box 10521
Leicester
LE16 0HE

Need to call us?

New & Existing Claims
01162964334
(9am-8pm Monday to Thursday, 9am-5pm on Friday, 9am-1pm on Saturday)

Advice Line
01162964334
(9am-8pm Monday to Thursday, 9am-5pm on Friday, 9am-1pm on Saturday)

Answers on a postcard

Head Office
Care Worker Tax Rebate
PO Box 10521
Leicester
LE16 0HE

Need to call us?

New & Existing Claims
01162964334
(9am-6pm Monday to Thursday, 9am-5pm on Fridays)

Advice Line
01162964334
(9am-6pm Monday to Thursday, 9am-5pm on Fridays)

Answers on a postcard

Head Office
Care Worker Tax Rebate
PO Box 10521
Leicester
LE16 0HE

Top questions from domiciliary carers

Top questions from domiciliary carers

If you are employed as a care worker and are using your own car to provide care in the community (for example, visiting clients in their own homes), you will almost certainly be entitled to claim an income tax refund using the Care Worker Tax Rebate service.

If you have only been travelling between your home and a single, fixed place of work (such as a care home) then you will not be eligible for a tax refund under the Care Worker Tax Rebate scheme.

The claim can be backdated for the past four years, so it does not matter if you have dipped in and out of community/domiciliary care during that time. Our team of expert claims advisors will determine your eligibility for a tax refund in order to make sure that you’ve paid no more tax to HMRC than you are legally required to.

No, claiming through the Care Worker Tax Rebate scheme will not cost your employer anything at all. This is because any tax rebate that you are awarded will be recovered directly from HM Revenue & Customs. Your employer will not have to pay anything.

Use our free online Care Worker Tax Rebate calculator to get an indication of how much tax you might be entitled to reclaim from HMRC. You can get an estimate online in less than a minute.

Once you’ve registered a claim on this website, our team will be in touch and using the information you provide us with one of our accountants will calculate your entitlement for a tax refund.

On average, domiciliary care workers using this service for the first time typically receive around £1,200 from HMRC. Your award may be considerably greater than this figure however – our largest claim to date is £13,192.

You won’t receive a Care Worker Tax Rebate unless you register a claim online. 

The only way to make sure that you have received any income tax refunds due to you in relation to your employment as a care worker is to register a claim.

You will need to act quickly however, because there are very strict HMRC claim deadlines in place. If you miss the HMRC claim deadline, you will lose your entitlement to claim a tax refund, and your Care Worker Tax Rebate will simply be written-off by HMRC.

You can claim tax back for the last four years using this service. So, even if you are not currently working within the construction sector, or are no longer based on site, you may still qualify for a tax refund for an earlier year.

If you’ve used your own car to get to site at any point in the last four years, give us a call on 01162964334 and our advisors will be able to calculate your entitlement.

It takes just a couple of minutes to register your Care Worker Tax Rebate claim online.

Once we’ve received your completed application, one of our Claims Advisors will contact you to confirm the details and to establish whether you are entitled to a tax refund.

Our accountants will calculate your entitlement and once we have received approval to file the claim, HMRC will issue your cheque within 2-3 working days.

Once our accountants have finalised your claim, and it has been approved, HMRC usually release payment by cheque within 2-3 working days.

Our fees our outlined in our pricing page.

Once your refund application has been approved, HMRC will usually issue a cheque within 2-3 working days.

The paperwork is clear, simple to understand and easy to complete.

Your Care Worker Tax Rebate application form will arrive pre-completed with the information you provide us with during online registration.

If for any reason you need any help with the paper application form, our Customer Support Team are here to help.

Register your claim now

Join us today and make sure you aren’t missing out.

© 2021 Care Worker Tax Rebate

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This is the address that we will send your claim form to for review.

Our friendly customer service team may need to get in touch with you before submitting your tax rebate application.